How It Works?

MedalMad Virtual Challenges

You can run, walk , cycle, swim or gym MedalMad challenges, unless it states otherwise on the individual challenegs. Challenges can be done in parts, and you can submit as much evidence as you like. You can use the website or MedalMad app to manage your challenges. Challenges done in one go can be submitted to the live leaderboard for your activity (App only). Please only use the app or website to submit evidence, not both.

Evidence is processed within 2-3 working days and then sent out via Royal Mail. There are no age limits and we do have kids specific challenges under the MedalKids section.

 

This is how it works

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Sign Up and Find your Motivation


Sign up online and also download the optional MedalMad app. Click on Join a Challenge to find a medal you love with a distance that challenges you. You are now ready to get started.

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Run/Walk/Cycle/ Gym or Swim 


You can complete your challenge in parts or in one go. If using your own fitness tracker take screenshots or photos showing the distance you have covered to use as your evidence. If using the MedalMad App tracker simply press play.

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Submit Evidence


Submit evidence to the website or the MedalMad App. Go to My Challenges and upload your screenshots and/or photos as evidence if you have not used the tracker. Press submit to send your evidence to us.

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Receive Your Medal


Your medal will be sent out once you have completed your challenge and the progress bar shows 100% complete. If your challenge is for a specific month then it will be sent that month. However you are welcome to submit early.

Download the MedalMad App

 

 

MedalMad App FAQ's

MedalMad APP FAQs

How to Use the APP

1. Where can I get the app?

You can get the app from the App store and Play Store.

2. How do I log in?

Please create an account on the website then use the same log in details for the app. Please only use your email when logging into the app, not your username.

3. How do I submit evidence?

You can either use the upload feature from your phone library, or take a photo using the inbuilt camera or you can just press play to use the inbuilt tracker. 

4. What is the Leaderboard?

The Leaderboard is for those that want to see where they finish in the challenge. This is optional, unless using the tracker. As this will add any time done in one go to the leaderboard.

5. What do I need to do?

Choose your method of sending us your evidence.

Upload, track or take a photo

If uploading or taking a photo enter the distance for the evidence you are submitting

If uploading or taking a photo you have the option to enter the time for the leaderboard. This only applies if you have doen the challenge in one go and you wish to be on the leaerboard.

If using the tracker the distance and time is all done for you.

The press submit.

 
 

 

Trouble Shooting

I cannot log in?

Please make sure you have a live account by logging into the website with same details.

Only log in using your email

My progress bar has reset?

The progress bar may reset if there has been a major update, you are using the app on a new device or you have deleted and reinstalled the app.

Progress bar data is store in your phone so these changes will overide your progress. Do not worry all evidence is safe, as it has been sent to our server, and we will not get another notifcation, even if the challenge was already completed.

Please just enter the distance only to get the challnge back to where it was.

Please do not use the website to submit evidence if using the app as the same as above applies.

I have logged in and my challenges are not showing?

It may be that the app was used in a weak 3G area or WIFI dropped. The app calls the data from the server when you open the app, if this is interrupted it may show a blank page. Please close the app, delete and reinstall when you have a good internet connection.

Why am I not on the leaderboard?

Entries onto the leaderboard are for challenges completed on one ride, walk or run. 

If uploading your evidence please enter time in HH:MM:SS any other format will not show on the leaderboard. (For example 00:37:36)

If uploading or taking a photo only add one image

The distance recorded seems to be inaccurate and jumps around when I open the app?

The app only accuracy is greatly reduced when your phone is locked or is in sleep mode. Please do not lock your phone, just open the app and press play, then run/walk. If using other apps (music, other tracker etc) please start them first then press play on the MM app and run. Do not lock or close app.

Why does App Tracker record before I move?

The app needs to get a GPS connection. If you are in a poor connection area it may jump to its last connection. To avoid or if this happens please do the following

1. Only start the tracker when you are outdoors

2. If there is a big jump, press back and select NO to saving data. Walk for a few meters, go back to challenge then start tracker again.

3. There may still be a small jump but this will even out over your run, ride or walk.

 

 

Start a Challenge

Join a Challenge Today - Earn Your Medal Your Way - Help Others

Bring it on!