Can't See Any Buttons?

Please check your phone is not using readerview, this can happen when you go to the website from an app including our app.

How Can I Complete a Challenge?

MedalMad challenges can be completed by running, walking, swimming, cycling, rolling, rowing or using cardio equipment at home or in the gym. You can break down the challenge into smaller parts and track your challenge as you go.

How long do I have?

You have 60 days to complete this challenge, starting from the date you sign up (select ‘join challenge’ and complete the checkout process). 

If you sign up prior to the start date listed above then your 60 days will start from the challenge start date listed.

You can however start your challenge early if you wish and submit your evidence prior to the challenge start date, please note however that medals for challenges completed early will not be dispatched until the challenge start date.

If you complete your challenge after the start date, but within your 60 days, then your medal will be dispatched within 2-3 working days of evidence approval.  

Where Can I Submit Evidence?

Please submit your evidence via the My Challenge in the MedalMad app or on the website.

For more support and FAQs please visit our support page and search the articles. Nearly 99% of all enquires have an article that would get you the information you need quickly.