MedalMad Blog

FAQ - How To Use The App To Upload Evidence


This FAQ is about uploading evidence to our app.

We have broken this down showing screen grabs for each stage you will go through.

*Please note this is just information uploading via the app - not using the tracker - this FAQ will follow.

Please make sure when signing in you put in your full email address

Type in your password 

Click Login

If you have forgotten your password please click the forgot password button.

Password must follow the password rules of only letters, numbers and special characters !@£ Using other special characters will not allow you to log in to the app.

Click on 'My challenges' in the main menu

This will take you to all your challenges

Click on the challenge you wish to upload evidence against

The challenge will show the distance remaining

And time remaining to complete the challenge

To upload a file or saved image please click on the file icon as shown

To take a picture please click on the camera icon as shown

Please enter the time of the activity you have done - remember this is in HH:MM:SS.

For instance a run of 32 minutes 22 seconds would be typed as - 00:32:22

A walk of 1 hour and 45 minutes would be typed as 01:45:00

Tick if your challenge distance was completed in miles or Km

Then add in the distance you have done. Please be aware that the input box acts like a calculator so you can add separate runs in one submission. Every time you press outside the box it will deduct that’s amount, if you re-enter the box and input a new distance it will deduct again from your total. 

Pick the activity you used - run, walk, cycle, gym or swim

Once all of these sections have been filled in please press submit  

After pressing submit this box will appear

This is confirming all information entered

It shows remaining distance, and the time you competed this section in

If you are happy that all information is correct press confirm

If you have made a mistake press cancel - and amend the mistake

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