VIRTUAL CHALLENGE HOSTING
YOUR COMMUNITY.
YOUR CHALLENGE.
Bring people together around a goal that matters. We build your personalised virtual challenge inside the MedalMad app, with optional bespoke medals and managed fulfilment.
For charities, clubs, schools, workplaces and communities.
Helping people get moving since 2016.
ONE STANDARD CHALLENGE
£129
+ VAT · one-off setup fee
Your styling. Your distance. Your story.
Our app.We can help you provide and amazing challenge for your community.
01 Start with challenge hosting
02 Add bespoke medals if you want them
03 Let us send the rewards, or handle it yourself
Medals, moulds, fulfilment and participant postage are priced separately below.
PLAN YOUR BUDGET
CLEAR PRICES. CHOOSE WHAT YOU NEED.
Start with hosting. Add medals and fulfilment to suit your event. All prices are in GBP and exclude VAT where applicable.
01 · FIXED SETUP FEE
Challenge setup
£129
+ VAT · per standard challenge
A personalised challenge using our existing app format: your styling, challenge details, route and waypoints, private group, joining codes and digital rewards.
Based on the content and assets you supply. Bespoke creative work and complex builds are quoted separately.
02 · OPTIONAL · GUIDE PRICE
Bespoke medal mould
£180–£250
+ VAT · per new medal design
The mould needed to produce your own medal. The price depends on size, shape, detail and whether you need a design on both sides.
A separate production charge from the £129 challenge setup.
03 · OPTIONAL · GUIDE PRICE
Medal production
£2.50–£4
+ VAT · per medal ordered
Includes medal manufacture and delivery from the manufacturer to MedalMad, or direct to you, ready for distribution.
Final cost depends on quantity, size, colours, finish and specification. Participant postage is separate.
04 · OPTIONAL SERVICE
Managed fulfilment
£1.20
+ VAT · per medal dispatched
We pick, pack and dispatch medals, manage delivery enquiries and handle missing-medal queries and returns administration.
Invoiced monthly with participant postage. Replacement items and additional postage are agreed separately.
Two different deliveries: the medal price includes inbound delivery to MedalMad. The postage below pays for delivery from MedalMad to each participant. You are not paying the same shipping charge twice.
PARTICIPANT POSTAGE
UK · £1.99
Per standard single-medal parcel.
Added to the £1.20 fulfilment fee.
PARTICIPANT POSTAGE
Overseas · £6.99–£9.99
Per standard single-medal parcel, depending on destination. Available destinations and final rates are confirmed in your quote.
MONTHLY DISPATCH INVOICE
UK · £3.19 per medal
£1.20 handling + £1.99 postage.
Overseas: £8.19–£11.19 including handling.
Medal production, moulds and setup are separate. VAT is added where applicable.
Guide prices are not a final quotation. We confirm your specification, order quantity, participant numbers, challenge duration, fulfilment arrangements and payment schedule before you proceed. Larger or heavier parcels and bulk delivery are quoted separately.
A WORKED EXAMPLE
100 MEDALS.
ALL SENT TO UK ADDRESSES.
One standard hosted challenge, one new medal design and 100 medals, with every medal sent individually by MedalMad.
£878–£1,098
Total guide cost, excluding VAT.
Equivalent to £8.78–£10.98 per participant if 100 people take part and receive one medal each.
Standard challenge setup
£129
New medal mould
£180–£250
100 medals at £2.50–£4
£250–£400
Setup + medal order subtotal
£559–£779
100 fulfilment fees at £1.20
£120
100 UK parcels at £1.99
£199
Dispatch invoice for all 100
£319
Total project guide · ex VAT
£878–£1,098
Medals are charged by quantity ordered. Fulfilment and postage are charged for medals actually sent and invoiced monthly. This example assumes all 100 are dispatched, one medal per parcel, with no additional services.
MAKE IT YOURS
YOUR BRAND. YOUR PURPOSE. A SHARED GOAL.
Give your community a reason to move, a journey to follow and an achievement to celebrate. We personalise the experience within the MedalMad app.
01
Your identity
Your challenge name, logo, colours and supplied imagery help make the experience feel part of your organisation.
02
Your route and milestones
Bring a real-world route or themed journey to life with a map and waypoint content that reflects your cause or community.
03
Your activity and target
Agree the distance or step goal, eligible activities and challenge dates. Support running, walking, cycling, swimming and more.
04
A private challenge group
Give participants a place to share progress, encourage one another and hear from your nominated Challenge Captain.
05
Digital rewards
Celebrate progress and completion with challenge bibs, a digital badge and a completion certificate using the agreed challenge branding.
06
Your joining codes
Invite your community with access codes. You can distribute them directly or include them in your own fundraising or entry arrangements.
The standard setup uses our existing challenge format and your supplied content and assets. Extensive copywriting, original illustration, complex routes and additional custom work are agreed and quoted before we begin.
MORE REASONS TO KEEP MOVING
A CHALLENGE WITH A COMMUNITY BEHIND IT.
Alongside your hosted challenge, participants can explore MedalMad’s wider motivation features inside the app.
Your personalised challenge is hosted on the shared MedalMad platform. We agree which features suit your group as part of the setup.
Friends Feed & Race Friends
Share achievements, encourage friends and add some friendly competition.
Challenge Cards & awards
Collect milestones and celebrate progress with the app’s motivational rewards.
Own the Zone
Add local competition by recording eligible GPS or Strava activities in supported regions. Own the Zone is a wider app feature, with its own eligibility and competition rules.
Progress you can follow
Log activity, follow your journey and see progress towards the challenge target. GPS tracking, Strava and manual logging are used where appropriate to the challenge.
FROM IDEA TO FINISH LINE
YOU BRING THE PEOPLE. WE BUILD THE CHALLENGE.
01
Share your brief
Tell us who it is for, your goal, likely participant numbers, dates and whether you need medals or fulfilment.
02
Approve the plan
We confirm the scope and quote. You supply your branding and content, and we build the agreed challenge for review.
03
Invite your community
Use your joining codes and promote the challenge through your own channels. Your Challenge Captain keeps the group encouraged.
04
Celebrate achievement
Participants complete their challenge. You distribute the medals, or we manage the dispatches and delivery enquiries.
QUESTIONS, ANSWERED
KNOW WHAT TO EXPECT.
Is hosting free?
No. The standard setup fee is £129 + VAT for one hosted challenge. Medal moulds, medal production, managed fulfilment and participant postage are separate, optional costs.
Is £129 charged per participant?
No. It is the setup fee for one standard challenge. Your quote confirms the agreed participant numbers, challenge duration and scope, so these are clear before the build begins.
Do we have to order physical medals?
No. You can run a digital-only challenge, with the agreed in-app and digital rewards. A mould and medal-production charges only apply if you order bespoke medals.
Can we handle the medals ourselves?
Yes. You can manage your own distribution. If you choose MedalMad fulfilment, we charge £1.20 per medal dispatched plus destination postage. Collection or onward bulk delivery is agreed separately.
Can we charge for entry or raise funds?
You can distribute joining codes as part of your own entry or fundraising arrangements. We agree how entry, payments and donations will work before launch; those arrangements are separate from the setup fee.
Does this include our own separate app?
Your branded challenge runs inside the MedalMad app. It uses our existing platform, with the personalisation and content agreed for your challenge.
What are the medal minimums and lead times?
These depend on your medal design, order quantity and production schedule. We confirm minimum quantities and achievable dates in your quote. Please include your intended launch and medal-delivery dates in your brief.
What happens if a medal goes missing or is returned?
With managed fulfilment, we handle delivery enquiries, missing-medal queries and returns administration. Any replacement medal or additional postage costs are dealt with under the arrangements agreed in your quote.
When are fulfilment and postage billed?
We invoice monthly for medals dispatched: the £1.20 handling fee plus the destination postage rate. Setup, moulds and medal production are separate; their payment schedule is confirmed in your quote.
What do you need from us?
Your organisation details, a Challenge Captain, a clear goal and dates, expected participant numbers, and the logo, imagery and content you want to use. You promote the challenge to your community and keep them motivated.
LET’S BUILD SOMETHING WORTH FINISHING
TELL US YOUR IDEA.
Send us your goal, dates, expected participant numbers and medal requirements. We’ll come back with a clear scope and quote.
Standard setup · £129 + VAT
Please include your medal quantity and whether you want us to manage UK or international dispatches.